Zendesk - Creating a trigger

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Under Objects and Rules, Click "Triggers"

Click "Add trigger"

Create a name for your trigger

Create any conditions required

The Example Conditions all added

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Zendesk - Creating a trigger

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Scott Visagie

Dec 22 2022

Triggers are business rules you define that run immediately after a ticket is created or updated and automatically perform actions if specified conditions are met.

selectivehardware.zendesk.com

Under Objects and Rules, Click "Triggers"

Click "Add trigger"

Create a name for your trigger

Create any conditions required

The Example Conditions all added

Under Actions, Add a tag

Click "Create"

From this example trigger we have added a ticket to a View "Quotations needed"

Scott Visagie

Under Objects and Rules, Click "Triggers"

Click "Add trigger"

Create a name for your trigger

Create any conditions required

The Example Conditions all added

Under Actions, Add a tag

Click "Create"

From this example trigger we have added a ticket to a View "Quotations needed"

Scott Visagie made this guidde in less than 1 minute.